We specialise in support both the operational and compliance spaces within the 3 Waters sector

We develop robust and operational policies and procedures to manage supplies to mitigate public health risk, including:

• Water Safety Plans (WSPs)
• Risk Assessments
• Incident Responses
• Emergency Response Plans
• WSP Implementation Plans
• Data Management and Reporting
• Operations Manuals
• Training
• Internal Audit Programs

We develop robust and operational policies and procedures to manage supplies to demonstrate compliance against the Drinking Water Quality Assurance Rules (DWQAR), including:

• Storage Management Plans 
• Backflow Prevention Policy including Implementation Strategy and Plans
• Hygiene Code of Practice (COP) including Implementation Strategy and Plans
• Training and Competency Framework including Implementation Strategy and Plans
• Operational Procedures for all activities related to source, WTP and distribution 
• Data Capture and Reporting Policy including Implementation Strategy and Plans

We develop robust and operational policies and procedures to manage abstraction, discharge, and capital delivery resource consents, including:

• Resource Consent Management Plans
• Consent Setup and Validation
• Risk Assessments
• Incident Responses
• Emergency Response Plans
• Data Management and Reporting
• Operations Manuals
• Training
• Internal Audit Programs

We develop robust and operational policies and procedures to manage overarching quality management practices, aligning with ISO 9001 / ISO140001/ ISO55000  standards, including:

• Core Policy and Procedure Development and Implementation
• Risk Assessments
• Incident Responses
• Data Management and Reporting
• Training and Development
• Internal Audit Programs

We work collaboratively to understand  clients needs, develop strategies and implement solutions that drive continual improvement, including:

• Current State Assessments
• Process & Workflow Mapping and Optimisation
• Data Collection and Reporting Mapping and Optimisation

We provide technical and regulatory input, support to comprehensively and accurately capture risks associated with public and environmental health, including:

• Facilitating Risk Assessment Workshops
• Defining Risk Appetite
• Risk Assessment Methodology
• Desktop Risk Assessments
• On-site Risk Assessments
• Developing Risk Tables Based on the Workshops 
• Developing Condensed Visual Representations of Risks (Bow-Tie / Fault Tree Analyses)

We provide technical and regulatory input and support to:

• Facilitate Workshops to Develop SOPs
• Develop SOP Templates for Various Management and Operational Activities based on Industry Best Practice
• Develop Requirements for Record Keeping and Reporting 
• Develop Training and Competency Assessments based on SOP Content
• Implement Systems for Managing SOPs

We provide support with various reporting requirements, including:

• Resource Consent Compliance Reports
• DWQAR (2022) Compliance Reporting
• DIA Non-Financial Performance Measure Reporting
• Cost Benefit Analysis Reporting
• Resource Management Reporting
• Feasibility Studies
• Other Technical Reporting  (feel free to talk to us with your requirements)

We provide support for effectively and efficiently  reporting various business and compliance related information to various stakeholders, including:

• Facilitate Workshops to Define Stakeholders
• Develop Reporting Requirements for each Identified Stakeholder
• Evaluate and Map Data Flow 
• Develop Specific Reporting Strategy for Timely Reporting based on Stakeholder Requirements